Management Services
TENANT SATISFACTION
•Prompt response to maintenance requests
•Personal attention and timely communication

SUPERIOR MAINTENANCE
•24 hour on call maintenance personnel for emergency dispatch
•Supervision of contract vendors and maintenance personnel
•Proactive and preventative maintenance programs

COST EFFECTIVE OPERATIONS
•Analysis of energy costs
•Scrutiny of all operating expenses to assure efficiency

PROFESSIONAL ADMINISTRATION
•Assistance with transition to ISB’s property management services
•Extensive property orientation for tenants and maintenance staff
•Monthly building management reporting
•Administration of tenant leases and service contracts

FINANCIAL EXPERTISE/CUSTOMIZED REPORTING
•Complete accounting services, including collection of rents and prompt payment to vendors
•Timely and accurate financial reporting, customized to meet owner requirements

LEASING SERVICES
•Leasing services for ISB’s managed properties

VALUE ENHANCEMENT
•Enhancing property values through service excellence